Privacy Policy
How Cyberguardai collects, holds, and uses personal information from enquiries and lesson bookings.
Data controller
Cyberguardai, of 95 Friar John Way, Golden Bay, Western Australia, is the controller of personal information collected through https://cyberguardai.digital and related lesson administration. Contact: info@cyberguardai.digital or (08) 9407 8478.
Information we collect
We may collect your name, email address, phone number if you provide it, lesson preferences, chart-experience notes you voluntarily share, and message content from the contact form. Server logs may record IP address, browser type, and pages visited.
Purpose of use
We use this information to answer enquiries, schedule lessons, send booking confirmations, improve our teaching materials, and meet legal record-keeping duties. We do not sell personal information.
Retention
Enquiry messages are generally retained for up to twenty-four months. Booking and payment records are retained for seven years where required for accounting and tax. You may ask us to delete enquiry data earlier where we are not required to keep it.
Access and correction
Under the Australian Privacy Principles you may request access to personal information we hold about you and ask us to correct inaccuracies. Email info@cyberguardai.digital with “Privacy request” in the subject line. We respond within a reasonable period.
International transfers
Our website hosting or email providers may process data on servers outside Australia. Where that occurs, we take reasonable steps to ensure recipients handle information in a manner consistent with this policy and applicable Australian privacy expectations.
Cookies
See our Cookies Policy for detail on essential and analytics cookies and how to manage them.
Complaints
If you have a privacy concern, contact us first. You may also complain to the Office of the Australian Information Commissioner (OAIC).